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Terms

Terms of use

Core rules for using Aniaman’s request and tracking platform.

Requests and departures

An online request is not a guaranteed booking or final acceptance. Staff must receive, verify, and assign the shipment. Published dates are operational estimates and may change.

Description and eligibility

The customer must provide accurate information and declare the contents. Aniaman may refuse prohibited, dangerous, illegal, poorly packed, or otherwise ineligible items under air, sea, customs, or carrier rules.

Weight, quantities, and price

Customer-entered values are estimates. Office-confirmed air weight and sea container quantities determine the price suggestion; the final price is the amount approved by staff.

Payments and receipts

Payments are made offline using instructions confirmed by Aniaman. A digital status or receipt reflects only what staff recorded and should be reported promptly if incorrect.

Account and tracking

You are responsible for protecting your account and tracking number. Do not use the service to access another person’s data, disrupt the platform, or submit false information.