Information collected
We record account information, sender and recipient contacts, shipment description, measurements, prices, recorded payments, and operational history needed to provide shipping services.
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Privacy
How your data is protected
This summary explains the information needed for the service and how it is used.
How it is used
Information is used to manage requests, communicate milestones, confirm payments, organize transport, hand over packages, prevent abuse, and maintain an operational record.
Communications
Email may be used for transactional updates. SMS and WhatsApp require separate consent and can be disabled in preferences or through supported stop words.
Public tracking
Public tracking does not show names, phones, contents, prices, payments, or internal notes. Anyone with the tracking number can see public milestones, so keep that number private.
Automated assistant
When you use the public assistant, conversation messages are sent to OpenAI for moderation and response generation. Aniaman does not keep a database copy of the conversation and disables Responses API storage. The conversation remains temporarily in your browser memory until you clear it, refresh the site, or close the tab. Do not share personal, financial, account, or tracking information with the assistant.
Access and correction
You can correct your name, phone, and language in your account. Ask Aniaman staff for other correction or deletion requests. Some records may need to be retained for operations, security, or legal requirements.